What are cookies?
Cookies are small text files that are sent to and stored on your computer, smartphone or other device for accessing the internet, whenever you visit a website. Cookies are useful because they allow a website to recognise a user's device. We use the following cookies on this Site:
- 'Strictly necessary' cookies: These cookies are essential in order to enable you to move around the Site and use its features, such as accessing secure areas of the website
- 'Performance Cookies': These cookies collect information about how visitors use the Site, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don't collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how our Site works
- 'Functionality Cookies': These cookies allow the Site to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features
- 'Targeting cookies or advertising cookies': These cookies are used to deliver adverts more relevant to you and your interests They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaigns
For a detailed description of the cookies that we use on this Site, please see “A list of cookies that we use” below.
More information about cookies can be found on www.allaboutcookies.org.
How cookies make our websites safer and easier to use
Cookies are used for a variety of reasons, such as to improve the functionality and performance of this Site and to allow us to tailor the content of the Site to suit your interests. When we include links to third party websites, please bear in mind they will have their own privacy and cookie policies that will govern the use of any information you submit. We recommend you read their policies as we are not responsible or liable for any third party's privacy practices.
How you can manage your cookies
The browsers of most computers, smartphones and other web-enabled devices are typically set up to accept cookies. You can amend your cookie preferences for this Site using our Cookie Settings tool.
You do not have to accept cookies, however, please remember that cookies are often used to enable and improve certain functions on our Site. If you choose to switch certain cookies off, it is likely to affect how our Site works and you may not be able to access all or parts of the Site.
For more information about how to disable cookies, visit www.allaboutcookies.org.
How long the cookies will remain on your computer
The single session cookie is a temporary cookie which remains in the cookie file of your browser until you close the browser.
The other cookies will remain in the cookie file of your browser after the closing of the browser, and will become active again when you reopen the Site. These cookies have different expiration dates. Following expiry of a cookie, a new version of that cookie will be downloaded when you next visit the Website, unless you have withdrawn your consent in the meantime.
How we work with trusted third parties
Third parties are trusted suppliers to HSBC. They include our insurance policy providers, partners who provide important functionality to our website, such as our live chat service, and partners who help us improve our website, such as Heap Analytics, who provide statistics about which pages are visited most frequently.
You will only ever be shown HSBC-branded advertisements on our website - never those from other companies. Of course, you may see HSBC-branded advertisements when browsing other companies' websites too. Some of these will be general campaign-related adverts but others will be tailored to your likely interests based upon previous web browsing activity - these can be easily identified as they feature a small blue AdChoices icon in the corner of the advert.
More about your privacy
Questions, comments and requests regarding this Cookies Policy are welcomed and should be submitted via the Site's 'Contact Us' form, which can be found here.
A list of cookies that we use
Strictly necessary cookies
Please see below for a detailed list of the 'Strictly necessary' cookies used on this Site.